Healthcare IT Product Manager - Europe (Stockholm/London)

Trice Imaging is looking for an experienced Healthcare IT Product Manager. 

Do you want to be part of an international team of dreamers and doers that impact the world every day? Do you want to contribute to advancing medicine by leveraging cutting-edge technologies and forward our mission of quality of care for people regardless of who and where they are? Then, this opportunity might be for you! This role is open for future EU and UK colleagues with a preference for Stockholm or London.

As a member of our global product team you will help develop our product road map and define requirement specifications for new product features and enhancements. This position is also responsible for a wide variety of tasks within a small company. Supporting our distributors, partners, sales teams as well as our customers you will be a key contributor to growing our business in Europe. We are looking for someone who can liaise with the health system IT team, works tirelessly to ensure customer success including research projects, EMR integrations, and the roll out of our adaptive medical reporting solution.

The ideal candidate will have an understanding of Healthcare IT workflows and technology. It is important that you are fluent in English, both written and verbal, as well as speak 1-2 European languages, preferably Swedish, German or French.

Duties and Responsibilities

• Technical sales support

• Second level support for distributors and partners including prepare go-live of new customer accounts

• Remote installation and implementation

• Remote customer support

• Project management of larger installations and projects

• Support the development of medical reporting templates, which can serve as regional standards

• Be the customer voice and specify product requirements and provide input for our global product road map

• Help improve and automate processes for customer installations and training

• Facilitate sustainable retention and growth throughout the customer life cycle. 

• Work closely with the sales team on demos, clinical questions, RFP’s, and security questionnaires, conferences, exhibitions and customer workshops.

• Occasionally travel to customer sites, conferences, installations, large customer roll outs

Experience and Background

• Experience in biomedical engineering, clinical background, healthcare IT, product management, project management in a hospital or medical software company, clinical workflows

• Strong IT background

• Quick problem solver, quick to adapt and learn, and identify the best path for our customers.

• Passion to help people. Ability to break down very complex technical terminology to an understandable and manageable level.

• Healthcare process and workflow experience

Skill Preference

• Outstanding written and verbal communication and presentation skills

• Multi-lingual: English + 1-2 European languages

• Organized and structured in remote environment, attention to detail

• Excellent computer  and networking skills

• Basic knowledge in DICOM, HL7, PACS and EMR integration

• Clinical workflow experience

• Comfortable with presentations, online video conferencing tools, live interaction and training

About Trice Imaging

Trice Imaging, Inc. is a global health technology company redefining how medical images are accessed, shared, and used in healthcare. At the forefront of patient engagement, interoperability, and cloud image management, Trice delivers a secure, cloud-based platform that seamlessly connects patients and providers across care networks. Backed by over 17 years of healthcare industry experience, Trice simplifies the complexities of clinical image management into streamlined, patient-centered care that is loved by providers and patients alike. Trice's patented technology has earned international recognition, including “Best Mobile Innovation for Health” and “Best Mobile Service for Women” at the 20th Global Mobile Awards. Trusted by healthcare organizations worldwide, Trice is committed to breaking down barriers to medical imaging and enabling quality care for all—regardless of who or where they are.

HOW TO APPLY

Email cover letter and CV to: jobs@triceimaging.com or apply via LinkedIn

For more information please visit www.triceimaging.com